Did you know?
Residues (such as burning plastics or the soot from furnace disorders) form long chains of ionized smoke particles that assemble in corners or at junctions of walls and ceilings which are called smoke webs!
Does your business have a plan? Check out these tips:
Protect your people : Your employees are your most important business asset. These tips can help prevent them from being injured in a fire.
- Fire Plans: Make sure your employees know what to do if there's a fire, including calling 911 immediately. Conduct a fire drill at least once a year to keep employees aware of your workplace fire safety protocol.
- Evacuation Plan: In larger buildings, post a fire evacuation plan in several spots around the workplace. Never include elevators in an evacuation plan; always use the stairs.
- First Aid: In case of fire injuries, your employees should be familiar with the location of the first-aid kit, which should be kept where possible hazards can occur most-such as in the kitchen.
10 Reasons to use SERVPRO of NEDL
People and businesses rely on SERVPRO to restore damaged property for many reasons. Here are just 10.
1. We Get It
SERVPRO of NEDL understands your situation. You want to keep costs down, repair the damage, and get back to normal. Those are our goals, too.
2. SERVPRO Is Qualified
Our repair and restoration team members have the best training in the industry. SERVPRO of NEDL is one of the top SERVPROs in nation. Our results will create a measurable difference for you.
3. We Respond To You Immediately
You can reach us 24/7. When a disaster strikes we respond as quickly as possible. SERVPRO of NEDL can draw on more than 1,650 U.S. and Canadian locations to get the right equipment and right professionals to you faster than other companies.
4. You’re Part Of Our Team
We work with you and for you. You are in charge. You receive a complete explanation of the work we will do and why it needs to be done a certain way. Like you, we don’t appreciate surprises.
5. We Use The Latest Technology
The past few years have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of NEDL to restore your property to preloss condition quickly, reliably, and more effectively.
6. We Practice The Golden Rule Of Restoration
Restoring property is less expensive than replacing property. SERVPRO of NEDL professionals practice the golden rule, "Restore whenever possible, replace only when necessary." We make sure pretesting is completed on every loss to determine restorability.
7. For Claim And Other Purposes, Your Loss Is Itemized
SERVPRO of NEDL can give you an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.
8. We’ll Help You Prevent Losses, Not Just Deal With Them
Our services start with prevention. We’ll come out to your business or home and do a review of how you can protect yourself, your family, your business, and your property from potential losses. That’s another old rule (from Ben Franklin) we like: An ounce of prevention is worth a pound of cure. Check out our SERVPRO Ready Plan.
9. We Handle Any Loss From A Natural Disaster—Big Or Small
Have multiple locations? No problem. Suffer a small loss from water or fire or wind? We can handle it. Have a massive, complex disaster to recover from? That’s within our scope of services, too.
10. We’re Approved, Certified, And Experienced
We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards in fire and water cleanup and restoration. Our professionals attend SERVPRO continuing education classes. SERVPRO has been in business for more than 45 years. Hard-earned results have made SERVPRO a leader in the fire and water cleanup and restoration industry.
3 services SERVPRO provides after storms
Here are three services that make a local SERVPRO franchise the right choice for storm restoration.
1. Disaster Response
No matter how many properties are affected by astorm, a Disaster Response Team can arrive on each location within a matter of hours. Independent mitigation and restoration services are more likely to be backlogged than a national corporation that can dispatch employees and equipment from nearby franchises to areas that have experienced large losses.
2. Mitigation and Cleanup
The initial stage ofstormresponse involves mitigating damage. In the case of structural damage, this may involve boarding up broken windows or breaches in a building envelope or tarping over a damaged roof. Standing water resulting from flooddamageshould be extracted as soon as possible. A full-service company can ensure that these initial measures contribute toward complete storm restoration.
3. All-In-One Restoration
A company that offers mitigation and restoration services can reduce the workload on insurance agents and adjusters while simplifying the claim process for property owners. Relying on a one-stop shop may make miscommunication less likely, prevent scheduling conflicts and allow for a faster and more thorough restoration job. Depending on a single service also means that the initial estimate is likely to be more accurate.
These storm restoration services set SERVPRO franchises apart from independent companies. The business model means that each location has the backing of a national corporation and the ability to call on nearby locations for additional personnel and equipment. A single estimate from a service that can clean up damage and rebuild a commercial property can also be more convenient for insurance agents, adjusters, and clients.
Flood Damage from Within the Home
Many flooding issues caused within your home are actually caused by appliances. Anything from a failed dishwasher to a broken hose connected to a washing machine. A failure of either of these machines can drop five gallons of water, every hour, onto your floor. If this does happen while you are gone, it means an entire home can be under an inch of water before you come back.
How we help to remediate the issue:
1. Stop the flow of water. If you haven’t been able to for any reason we will do it immediately upon arriving on the property.
2. We start removing any standing water. Depending on the amount of water we bring various pieces of equipment. We bring extractors for multiple surfaces and inspect the floors, carpets and walls.
3. We draw out any remaining water trapped on carpets and floors as long as there is no permanent damage.
4. We lower the moisture readings in the air after the water has been removed. To do this we use dehumidifiers to draw moisture out of the air. It’s also used as a preventative of rot and possible mold growth in walls and on the floors.
Water Heater Upkeep
As a homeowner there is always something to do. Maintaining your water heater is a very important task. Flushing the system is a great way to ensure your water heater stays in the best health.
Benefits of Flushing the System
By doing a regular water heater flush can help you extend the life of your appliance. A flush drains out sediment buildup. Sediment buildup can lead to interior damage to your heater that may result in the need for costly repairs or a replacement.
How to Flush - The task is fairly simple, but by hiring a residential cleaning service can make the process even easier.
- Turn off the water heater. Either turn off the gas or electricity, depending on what type of heater you have.
- Connect a garden hose to the drain valve. Run the other end to a designated drainage area that can handle warm water with sediment.
- Open the drain valve to drain the tank. After several minutes, you can turn on the hot water faucet in a kitchen to help speed up the draining process.
- Close the drain valve after all of the contents have been drained. You'll know the water is empty when the flow out of the hose slows and then stops.
- Resupply water by turning the water supply back on. Watch the open water faucet in the kitchen for a smooth stream of water to know when the tank is full.
- Turn the power back on. Once the tank is full again, you can return power to the unit.
A professional crew can help you make sure you get a thorough cleaning of your water heater. They may also be able to help you determine where you can drain the water and sediments.
Rain Damage vs. Flood Damage
What is the difference between rain damage and flood damage to your home?
Rain damage is caused by falling water. A leaky roof or window can cause rain to intrude into your home. Gutters and downspouts can also be a large contributor to rain damage. It is important to clean your gutters and downspouts to keep the rain away from your walls and windows.
Flood damage is caused by rising water. Improper grading, failing drainage, or rising creek water are all examples of how flood damage can occur in your home. Flood damage can also cause cracks to your foundation allowing excess water to intrude into your home.
It is important to professionally dry the structure so as to prevent further damage. SERVPRO of NEDL uses updated technology and professionalism to treat your home as it is ours. We want to help you restore your home “Like it never even happened.”
Thunderstorm Safety Tips
Thunderstorms are common in Mississippi, and can oftentimes become very severe with strong winds, lightning, tornadoes, hail, and flash flooding. It is important to be prepared before these storms happen to protect yourself and your family. Take the following precautions in order to keep you and your family safe.
Before a Thunderstorm:
- Familiarize yourself with the terms that are used to identify a thunderstorm hazard, including understanding the difference between a severe thunderstorm watch and a severe thunderstorm warning.
A severe thunderstorm watch means there is the potential for severe thunderstorms (damaging winds/large hail) to impact your area within the next 6 hours.
A severe thunderstorm warning means a severe thunderstorm is occurring or will likely occur soon. If you are advised to take shelter, do so immediately.
Note, a severe thunderstorm refers to a thunderstorm producing winds of 58 mph or greater, 1-inch (quarter) sized hail or larger, and/or a tornado. Although lightning can be deadly, severe thunderstorm watches and warnings are not issued specifically for lightning.
- Remove dead or rotting trees and branches that could fall and cause injury or damage during a thunderstorm.
- Know your lightning safety rules. For example, if you hear thunder or see lightning, go indoors. Stay indoors for at least 30 minutes after hearing the last clap of thunder.
- If thunderstorms are expected in your area, postpone outdoor activities.
- Secure outdoor objects that could blow away or cause damage.
- Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades, or curtains.
During a Thunderstorm:
- If there is a thunderstorm in the area, go quickly inside a home, building, or hard top automobile, if possible.
- If shelter is not available, go to the lowest area nearby.
- If on open water, get to land and shelter immediately.
- Listen to a battery-operated NOAA Weather Radio or radio for the latest updates.
- Avoid taking a shower or a bath during a thunderstorm. Plumbing and bathroom fixtures can conduct electricity.
- Do not use electrical items such as computers or television sets as power surges from lightning can cause serious damage.
- A corded telephone should only be used in an emergency, but cordless phones and cell phones are safe to use.
Things to avoid include:
- Tall or isolated trees or other tall objects
Hilltops, open fields, the beach, a pool, a boat on the water, isolated sheds or other small structures in open areas.
Anything metal — wires, metal fences, tractors, farm equipment, motorcycles, golf carts, golf clubs, and bicycles.
After a Thunderstorm, remember to:
- Never drive through a flooded roadway. Turn around, don’t drown!
- Stay away from storm-damaged areas to keep from putting yourself at risk from the effects of thunderstorms.
- Stay away from downed power lines and report them immediately to your local power company.
If your home or business is damaged by a storm, please contact SERVPRO of NEDL. Our highly trained professionals use specialized equipment and advanced training to quickly restore your property to pre-storm condition. We’re dedicated to responding immediately, which helps to minimize secondary damage.
Commercial Mold Damage Tips to Remember After a Flood
If your home or commercial building recently flooded due to storm damage or some sort of plumbing issues, you're probably unsure of the next step. Not only are you worried about property damage from the water, but you also have to worry about mold in your home or business. Mold can affect indoor air quality, can cause significant property damage and can cause a foul smell that even the best deodorization techniques can't get rid of! Follow these tips if you're dealing with residential or commercial mold.
Get Rid of Moisture
This is the very first step! Before the mold can be properly addressed, as much moisture as possible needs to be removed. If there is standing water, it can be dangerous to walk into your home or commercial property, so please make sure you can safely enter the building or structure.
You just never really know what can be floating around in standing water that can hurt you. For example, electrical wiring. You don't want to endure an electrical shock. Once you know you can safely enter, PROTECT YOURSELF by wearing protective clothing, such as gloves and a face mask.
Hire a Professional
The best thing you can do is leave it to the experts. Rely on a team of professionals to help get your home or business back in tip-top shape. Experts can come in and assess the true extent of the damage and help ensure all of the molds is properly remediated. We promise it could save you a lot of time, money and headaches in the future. Visit www.SERVPROnortheastdeltalands.com for more information on mold removal.
- Fireplaces should not be used as furnaces. Use a fireplace for a short-duration fire — no longer than five hours.
- Keep the glass open to allow air to be drawn up to cool the chimney, but keep the screen closed to prevent sparks from jumping onto the carpeting.
- Never leave a fire unattended when children are in the house. Adults, even if near, should not allow children to play near or with fire tools and equipment.
- Open a window when using the fireplace to prevent the room from becoming smoky. The air coming in from the window will go up the chimney.
- Before making a fire, open the glass doors, pull aside the screen curtains, and place the kindling, newspaper and logs inside. Next, open the damper and a window. The window needs to be open only a few inches. You can check to make sure the smoke will go up the chimney properly by lighting a match, quickly blowing it out and watching the smoke to see whether it's going up and out.
- Keep a nonflammable rug (available at fireplace-supply stores) in front of the fireplace so that sparks won't melt or otherwise damage your carpeting.
- Use fireplace tools to handle burning logs. Never use your hands.
- Use a chimney cap to prevent water damage, to keep animals from nesting and to keep debris from blocking the chimney and causing carbon monoxide to flow into the house. Use a spark arrester to help prevent sparks from flying out, which could start a fire on the roof or lawn.
- Glass doors may develop tough stains from flames and heat. To clean them, make sure the glass doors are cool, then scrape off any thick gunk deposits with a razor blade. Add a squirt of liquid dishwashing detergent to a bucket of warm water, or add a cup of vinegar to a gallon of water. Spray or sponge the cleaner on, and then wipe it away with newspaper (which is lint-free). Another option is to buy glass cleaner at a fireplace store.
- Fireplace coals can remain hot enough to start a fire for up to three days, so always wait at least that long before removing the ashes. At that point, close the damper to prevent cold air in the flue from stirring up excess dust while you're removing the ashes. Be sure to wear a dust mask and open a window in the same room as the fireplace to prevent negative air pressure. Use a shovel to scoop the ashes into a metal container. Store the container far from combustible materials and surfaces and wood floors.
- Never use a vacuum to clean up ashes, because live coals may remain in those ashes.
- Have a certified chimney sweep inspect and clean the chimney when necessary. Have him show you how to check it yourself, too. The chimney should be checked at least once a year or after about 80 fires.
- Shine brass fireplace utensils with Worcestershire sauce and a toothbrush.
- Clean the firebox (the area where the logs burn) at least once a week during the months you use it, when ash builds up. Leave about an inch of ash because it acts as insulation, allowing the coals to heat faster and retain the heat easier. Keep the firebox completely clean during the months when the fireplace is not in use.
- To clean an exterior slate hearth, wash, dry and coat it with lemon oil every six weeks to make it shine. For cleaning exterior brick hearths, buy a brick cleaner at a fireplace shop.
Preventing Water Damages in Your Kitchen
Water damage in the kitchen is something that homeowners often forget to consider as they tend to associate water damage with bathrooms and laundry rooms. Unfortunately, water damage in your kitchen is typically hard to recognize due to the various smells already in that area. From the kitchen sink to the dishwasher and from the refrigerator to the freezer, there are many potential water leaking hazards inside of the kitchen. Since detecting moisture in the kitchen is difficult, but it is important to understand the most effective ways to prevent water damage in the kitchen.
Water damage can arise at any moment in your home. In the kitchen, water damage is most often found due to the following:
- Countertops and Sinks
Dishwashers will sometimes malfunction, causing blockage of the main filter and thus causing a leak and eventual water damage. To prevent this, make sure that you are regularly checking the base of the dishwasher and looking for any collection of excess water. Also, look out for any leaks in the dishwasher which might be caused by an improperly sealed hose. Refrigerators often cause water damage because they are rarely moved. To prevent a potential water problem, be sure to occasionally check behind your refrigerator for any water. Finally, countertops and sinks are obviously exposed to water each and every day. To prevent water damage in these areas, check under your sink for any pooling water and make sure that the grout on your countertops is intact, as this is a sign of water damage.
Kitchen repairs for water damage can be costly and annoying. Not only will you have to pay to fix the problem, but it will disrupt your day-to-day routine since the kitchen is the focal point of most homes. In addition, mold growth is a threat when kitchen water damage goes undetected. As such, be sure to keep the above tips in mind to prevent water damage in your kitchen.